Getting Help From eBay

June 30, 2009

geting-ebay-help1eBay is a huge, complex system, with many different services and options. It’s easy to get lost.
Unfortunately, there’s no way to call eBay for help. In order to reduce customer-service costs,
eBay provides all its assistance online. There are, however, a number of other ways to get help. Read more

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Using ID Verify on eBay-(12)

June 1, 2009

ebay-id-veryfyAnother way to increase credibility is to use the ID Verify system. This system verifies, to some degree, that you are who you say you are, and gives buyers a little more assurance that the transaction will not be a problem. It costs $5 and is charged to your eBay account. Read more

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Creating an About Me Page on eBay-(11)

May 31, 2009

my-ebay-pageThe About Me page is one way to alleviate
some concerns, and to make the transaction a
little more personal . Buyers can see the page by clicking
the little colored me icon in the Seller Information box on every product-listing page.
So, here’s how to set up your About Me page. Read more

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Using My eBay-(10)

April 29, 2009

my-ebayThe My eBay page is your home on eBay. You’ll see the My eBay tab at the top of eBay wherever you go, so you can quickly return. Read more

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Setting Up a PayPal Account-(9)

April 27, 2009

set-up-a-paypal-account1Today, PayPal has 65 million account holders in 45 countries around the world; one in three U.S. online buyers has a PayPal account, and 90 percent of eBay sellers accept PayPal. An even higher percentage of regular merchants use it. And, of course, it’s easy to set up your own account. Read more

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Registering as an eBay Member-(8)

April 27, 2009

registering-as-an-ebay-memberLet’s look at how to register as an eBay member—whether buying or selling, the initial process
is the same. Read more

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Why Sell Through eBay?-(7)

April 25, 2009

ebayWhy would you want to sell through eBay? For a number of reasons: Read more

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To Ship or Not to Ship-(6)

April 22, 2009

price-for-shipHere’s an interesting strategy, one that has worked well for many companies yet also represents
some risk: Take orders, but don’t ship. Read more

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Understanding the Price Sensitivity of the Online Buyer-(5)

April 8, 2009

best-priceOnline buyers are far more price sensitive than offline buyers. That is, the price of the product is much more important for the online buyer than for someone walking into an offline store. When someone buys a product and has to select a particular merchant, they are “sensitive” to various factors, such as these: Read more

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The Perfect Online Product for eBay-(4)

March 30, 2009

best-online-productOkay, so there’s no such thing as perfect online product. But considering what would be perfect
might spark ideas of what products are close to perfect. Here, then, is the perfect online product: Read more

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